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Delivery General
UK Delivery Time

European & USA Delivery Time
Rest of the World
Delivery Terms

We despatch your blind in a tough cardboard tube with the minimum
of packaging to ensure safe delivery. Please see our environmental policy
on packaging and materials.

Please keep you tube and packing materials for one year in the event that
you need to return the blind. Tube and packing materials can be supplied
at the delivery cost above plus £5.

Included with your made-to-measure blind:
- fixing brackets
- bracket covers for outside recess fit
- chain tidy safety feature
- fitting and care instructions
- pictures you have sent us
Note: we don't supply screws as it is important that the right screws are
used for fixing the blinds safely and securely.

If your package is damaged in any way, please
a) refuse the package or
b) ensure that you put 'Damaged' on the slip when it is signed for

Note: courier companies will not take responsibility for damaged
packages if they have been signed for and accepted in good condition.
This also makes it difficult for us to honour your claim.

Delivery - General
Blinds are normally ready 10-15 days from receipt of payment and
acceptance of image proof. Often they arrive quicker.
However unforeseen difficulties may cause delays.
On very rare occasions it may take up to 25 working days.
Shipping times are not guaranteed and may vary at the discretion
of the carrier.
Telephone or email for your order status.

United Kingdom - Delivery Time
Delivery within the UK is normally 1-2 days.

Europe & USA - Delivery Time
Delivery to Western Europe and the USA is normally 5-8 days.
Import duties for products from the UK are the responsibility of you,
the ordering customer.
Rest Of World
All orders are sent by airmail only. Please contact us at
for exact shipping rates.
Import duties for products from the UK are the responsibility of you,
the ordering customer.

Delivery Terms

On entering into a contract with Coolscapes Ltd, you agree not to hold Coolscapes
Ltd accountable for delays in delivery occasioned by circumstances over which we
have no direct control.


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